Privacy Policy
Last updated: October 6, 2025
This Privacy Policy describes how Rubí Juarez Atelier (“we”, “us”, “our”) collects, uses, and discloses personal information when you use our website www.rubijuarez.com (the “Service”). We comply with the EU General Data Protection Regulation (GDPR) and applicable Austrian data protection laws.
1. Data Controller
Rubí Juarez Atelier
Fritzstraße 15/1 stk, 6900 Bregenz, Vorarlberg, Austria
Phone: 06506512046
Email: info@rubijuarez.com
2. Information We Collect
We collect and process the following types of personal information:
- Full name
- Email address
- Mobile / phone number
- Payment information (processed via secure providers)
How we collect it: through contact forms, newsletter sign-ups, WooCommerce checkout, and cookies or similar technologies (e.g. analytics and marketing tools).
3. How We Use Your Information
- To respond to inquiries and provide customer support
- To send newsletters, promotions, and marketing updates
- To create and manage user accounts
- To process and fulfill customer orders and payments
- To analyze website performance and improve services
Legal bases: consent (Art. 6(1)(a)), contract performance (Art. 6(1)(b)), legal obligations (Art. 6(1)(c)), and legitimate interests in operating and improving the website (Art. 6(1)(f)).
If we wish to use your data for any other purpose, we will request your explicit consent.
4. How We Share Your Information
We only share your information with trusted third-party service providers when necessary to operate our services, as listed below:
- Google Analytics – analytics and audience measurement
- Brevo (Sendinblue) – email newsletters and automation
- CookieYes – cookie consent management
- Stripe and PayPal – payment processing
- WooCommerce – e-commerce functionality
- Printify – product printing and fulfillment
These providers act as data processors under our instructions and implement appropriate safeguards. Data may be transferred outside the EEA, but always under GDPR-approved mechanisms (e.g. Standard Contractual Clauses).
5. Retention of Your Information
We retain personal data for up to 365 days (1 year) or as long as necessary to fulfill the purposes outlined in this Policy. Certain data may be kept longer to meet legal or accounting requirements, prevent fraud, or enforce legal rights. Anonymous or aggregated data may be stored indefinitely.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, analyze performance, and support functions like payments and newsletters. Our consent banner (powered by CookieYes) allows you to manage your preferences for non-essential cookies at any time.
Examples: essential cookies (always active), analytics cookies (Google Analytics), functional cookies (Brevo, Stripe), and marketing cookies (if applicable).
For more details, see our Cookie Policy.
7. Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure; therefore, we cannot guarantee absolute security.
8. Your Rights Under GDPR
Depending on applicable law, you may exercise the following rights:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at info@rubijuarez.com. We will respond in accordance with applicable law. You may also file a complaint with the Österreichische Datenschutzbehörde (Austrian Data Protection Authority).
9. Children and Young People
Our website offers content suitable for children, teens, and adults. We do not knowingly collect personal data from children under the age of 16 without verifiable parental consent. If you believe we have collected such data, please contact us for immediate deletion.
10. Changes to This Policy
We may modify this Privacy Policy from time to time and post the updated version here. Updates will take effect 180 days after publication unless otherwise required by law. Continued use of the website after this period indicates your acceptance of the revised policy.
11. Contact and Data Protection Officer
If you have any concerns or queries regarding your personal data, you may contact our Data Protection Officer (Grievance Officer):
Rubí Juarez Atelier – Data Protection Officer
Fritzstraße 15/1 stk, 6900 Bregenz, Vorarlberg, Austria
Email: info@rubijuarez.com
Language Notice
This document is originally written in English and constitutes the official and legally binding version of this policy.
Translations into other languages, whether provided automatically or manually, are made solely for convenience.
In the event of any discrepancy or misunderstanding between versions, the English version shall prevail.
© 2025 Rubí Juarez Atelier. All rights reserved.
